How to Cancel a Planet Fitness Membership: Step-by-Step Guide

Introduction

Planet Fitness is one of the largest gym chains in the United States. With over 1,600 locations nationwide, it’s easy to find a Planet Fitness near you. But what if you decide that you no longer want to be a member? Whether you’re looking to cancel your membership due to financial constraints, lack of time, or simply because you don’t enjoy going to the gym, this article will explain how to cancel your Planet Fitness membership.

Steps to Cancel a Planet Fitness Membership Online

Cancelling your Planet Fitness membership online is the most convenient way to do so. Here are the steps you’ll need to take:

Accessing the Cancellation Form

First, you’ll need to visit the Planet Fitness website and log into your account. Once you’re logged in, click on the “My Account” tab at the top of the page. You’ll then be taken to the “My Profile” page where you can view your account information and make changes. Click on the “Cancel Membership” link located in the bottom left corner of the page. This will take you to the cancellation form.

Completing the Cancellation Form

The cancellation form will ask you to provide some basic information, such as your name, address, and membership number. You’ll also be asked to select a reason for cancelling your membership. Be sure to read all of the information carefully before submitting the form.

Submitting the Cancellation Form

Once you’ve filled out the cancellation form, click the “Submit” button. Your request will then be processed by the Planet Fitness team. You’ll receive an email confirmation once your membership has been successfully cancelled.

How to Cancel a Planet Fitness Membership Over the Phone

If you’d rather not cancel your Planet Fitness membership online, you can also do so over the phone. Here’s how to do it:

Calling the Customer Service Line

Start by calling the Planet Fitness customer service line at 800-742-4932. You should have your membership number handy when you call. The customer service team will guide you through the cancellation process.

Requesting to Cancel Your Membership

Once you’re connected with a customer service representative, let them know that you’d like to cancel your membership. They’ll ask you to confirm your identity and provide your membership number.

Answering Questions and Providing Information

The customer service representative may ask you a few questions about why you’re cancelling your membership. They may also ask for additional information, such as your address and contact details. Answer their questions truthfully and provide any necessary information.

Process for Canceling a Planet Fitness Membership In-Person

If you’d prefer to cancel your Planet Fitness membership in person, here’s what you’ll need to do:

Checking In at the Front Desk

First, you’ll need to go to your local Planet Fitness and check in at the front desk. Let the staff know that you’d like to cancel your membership.

Explaining Your Reason for Canceling

The staff member may ask you to provide a reason for why you’re cancelling your membership. You can choose to answer their question or simply say that you’d like to cancel without giving a reason.

Signing the Cancellation Form

The staff member will then provide you with a cancellation form to sign. Read the form carefully before signing and make sure that all of the information is correct. Once you’ve signed the form, your membership will be officially cancelled.

Cost of Cancelling a Planet Fitness Membership

In most cases, cancelling your Planet Fitness membership won’t cost you anything. However, depending on when you cancel and the type of membership you have, you may be subject to certain fees or penalties.

Any Fees or Penalties

For example, if you cancel your membership within the first 30 days of signing up, you may be charged a $39 cancellation fee. Additionally, if you have a long-term contract, you may be liable for the remaining months of your contract. It’s best to check your contract for specific information regarding fees and penalties.

Refunds and Reimbursements

If you have already paid for a year-long membership, you may be eligible for a refund or reimbursement. According to a study conducted by the International Health, Racquet & Sportsclub Association (IHRSA), 57% of gyms offer refunds or reimbursements for unused memberships. Reach out to your local Planet Fitness to find out if you’re eligible for a refund or reimbursement.

What Happens When a Planet Fitness Membership is Cancelled

Once you’ve officially cancelled your Planet Fitness membership, there are a few things you should know.

Account Status

Your membership will be immediately cancelled and you will no longer be able to access the facilities or use your membership card. Your account status will also be updated to “inactive”.

Using Your Membership Card

You will still be able to use your membership card to purchase items from the Planet Fitness store. However, you will no longer be able to use it to access the gym or take advantage of any promotional offers.

Benefits of Cancelling a Planet Fitness Membership

While cancelling your Planet Fitness membership may seem like a hassle, there are some definite benefits to doing so.

Financial Savings

First and foremost, cancelling your membership will save you money. According to a survey conducted by Statista, the average monthly gym membership fee in the US is $58. That’s over $700 a year! By cancelling your membership, you’ll be able to put that money towards other expenses.

More Time for Other Activities

Cancelling your Planet Fitness membership will also give you more time to pursue other activities. Instead of spending hours at the gym, you’ll be able to devote that time to hobbies, family, or work. You might even find other ways to stay active, such as taking up a new sport or playing outdoor games with your friends.

Conclusion

Cancelling your Planet Fitness membership is a simple process, whether you choose to do it online, over the phone, or in-person. There may be some fees or penalties associated with cancelling, but you may be eligible for a refund or reimbursement. Ultimately, cancelling your membership will save you money and free up more time for other activities. Consider exploring other options if you’re looking to stay fit and healthy.