Introduction
When you’re about to go on a trip, it’s important to let your bank know that you’ll be out of town. This helps them protect you from any potential fraud or unauthorized charges while you’re away. Fortunately, there are several ways to let Chase know that you’re travelling. In this article, we’ll explore eight different methods of getting in touch with Chase so that you can travel without worry.
Call Chase Customer Service
The most direct way to get in touch with Chase is to call their customer service hotline. According to a survey by J.D. Power, Chase ranked highest among large banks for customer service satisfaction. When you call, make sure to explain that you’re planning to travel and provide the dates of your trip. The customer service representative will then add a travel alert to your account so that if anyone tries to make any suspicious transactions, Chase will contact you for verification before processing the transaction.
Submit a Secure Message Through Website or Mobile App
If you’d prefer not to call customer service, you can also submit a secure message through Chase’s website or mobile app. Simply log into your account, navigate to the “Message Center,” and select “Secure Message” from the drop-down menu. Enter your message in the text box and click “Send.” Your message will be securely sent to Chase and a customer service representative will respond within 24 hours.
Use Chase Online Chat Feature
Another option is to use Chase’s online chat feature. To access it, simply log into your account and click the “Chat With Us” button at the bottom of the page. A customer service representative will then be available to answer any questions that you have and help you set up a travel alert for your trip.
Send a Written Letter
If you’d like to take a more traditional approach, you can always send a written letter to Chase. Make sure to include your full name, account number, and the dates of your trip. Once Chase receives your letter, they will add a travel alert to your account and notify you when it has been added.
Utilize Chase’s Automated Text Message Service
Chase also offers an automated text message service that allows you to quickly and easily set up a travel alert. Simply text the word “TRAVEL” to 24273 and follow the instructions. Within minutes, you’ll receive confirmation that your travel alert has been successfully added to your account.
Make Use of Chase’s Social Media Accounts
Chase also has active social media accounts on Facebook, Twitter, and Instagram. You can use these accounts to reach out to Chase with any questions or concerns that you have. If you’re looking to set up a travel alert, make sure to include all relevant information such as your full name, account number, and the dates of your trip.
Meet With a Chase Representative In Person
For those who would prefer a face-to-face interaction, you can always visit your local Chase branch and speak to a representative in person. Simply explain that you’re planning to travel and provide the dates of your trip. The representative will then add a travel alert to your account and notify you when it has been activated.
Conclusion
Telling Chase you’re travelling doesn’t have to be a difficult process. There are several different methods that you can use to get in touch with them and ensure that your account is protected while you’re away. Whether you choose to call customer service, submit a secure message, use the online chat feature, send a written letter, utilize the automated text message service, make use of Chase’s social media accounts, or meet with a representative in person, you can rest assured knowing that your account is safe.
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