Introduction
Planet Fitness is one of the largest fitness chains in the United States, with more than 1,800 locations across the country. The company offers a variety of membership options, including monthly and annual plans, as well as discounted rates for students and seniors. If you’ve decided to cancel your Planet Fitness membership, there are several steps you need to take in order to do so.
Contact Member Services Directly
The first step in cancelling your Planet Fitness membership is to contact the Member Services team directly. You can find their contact information on the Planet Fitness website or by calling the toll-free number listed on your membership card. When you call, be sure to have your membership number ready so that the representative can quickly locate your account.
Log in to Your Account and Cancel Online
If you prefer to cancel your membership online, you can log in to your Planet Fitness account. To access your account, visit the Planet Fitness website and enter your username and password. Once you’re logged in, you’ll be able to view your current membership status and any outstanding payments. From here, you can select the “Cancel My Membership” option to initiate the cancellation process.
Download and Complete the Cancellation Form
If you’d like to cancel your membership in person, you can download the official Planet Fitness cancellation form from the website. This form requires you to provide your name, address, phone number, email address and membership number. Once you’ve filled out the form, you can mail it to the address provided or bring it to your local Planet Fitness location.
Visit Your Local Planet Fitness and Speak With a Staff Member
If you’d like to speak with someone in person about cancelling your membership, you can visit your local Planet Fitness location. When you arrive, ask to speak with a staff member and explain that you’d like to cancel your membership. Be sure to have your membership card handy so that the staff member can quickly locate your account.
Use the App to Cancel Your Membership
Planet Fitness also offers an app that you can use to manage your membership. To cancel your membership using the app, you’ll need to download and install the app on your smartphone or tablet. Once you’ve opened the app, you can navigate to the “My Account” section and select the “Cancel Membership” option. You’ll then be asked to confirm your decision and submit the cancellation request.
Send a Certified Letter Requesting Cancellation of Your Membership
If you’d like to cancel your membership but don’t want to do it in person or online, you can send a certified letter requesting cancellation of your membership. To do this, you’ll need to send a letter to the Planet Fitness corporate office, which can be found on the website. Be sure to include your name, address, phone number, email address and membership number in the letter. Once the letter has been received and processed, your membership will be cancelled.
Ask for Help From the Customer Service Team
If you’re having difficulty cancelling your membership, you can reach out to the Planet Fitness customer service team. You can contact them via phone, email or live chat. When you contact the customer service team, be sure to have your membership number ready so that they can quickly locate your account. They’ll be able to answer any questions you may have and help you through the cancellation process.
Conclusion
Cancelling a Planet Fitness membership can be done in several different ways. You can contact Member Services directly, log in to your account and cancel online, download and complete the cancellation form, visit your local Planet Fitness and speak with a staff member, use the app to cancel your membership, or send a certified letter requesting cancellation of your membership. If you’re having trouble cancelling your membership, you can always reach out to the customer service team for assistance.
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