Introduction
When planning a trip, it’s important to make sure your credit cards won’t be blocked during your travels. If you have a Chase credit card, there are a few different ways to let them know you will be travelling. In this article, we will explore the various methods for notifying Chase about your upcoming travel plans, as well as the benefits associated with each.
Call Chase Customer Service
One way to notify Chase of your travel plans is to call their customer service line. Many customers find this to be the quickest and most convenient option. To do this, follow these steps:
- Dial 1-800-432-3117 (for personal cards) or 1-800-453-9719 (for business cards).
- When prompted, enter your 16-digit credit card number.
- When prompted again, select the “Travel Notifications” option.
- Provide the customer service representative with your travel dates, destinations, and other pertinent information.
The benefits of calling customer service include being able to ask questions and receive answers in real-time. According to a survey by J.D. Power, customers who contacted their bank through phone were more satisfied than those who used other communication channels. Additionally, you can rest assured that your request has been received and processed right away.
Use Chase’s Secure Message Center
Another way to let Chase know you are travelling is to use their secure message center. This is a great option if you prefer to communicate electronically. To do this, follow these steps:
- Log in to your Chase account.
- Click on the “Secure Messages” tab.
- Select “Message Us” from the drop-down menu.
- Choose the “Travel & Shopping” category.
- Enter your travel details and submit your message.
The benefits of using the secure message center include being able to communicate with Chase without having to wait on hold or talk to a customer service representative. Plus, you can easily keep track of all your conversations with Chase in one place. According to research conducted by the American Bankers Association, customers appreciate the convenience of digital banking.
Submit a Travel Notification Form
You can also submit a travel notification form to let Chase know you will be travelling. To do this, follow these steps:
- Go to Chase’s website.
- Find the “Travel Notification” form.
- Fill out the form with your travel details.
- Submit the form.
The benefits of submitting a travel notification form include having a documented record of your request. Additionally, you can rest assured that your request will be processed in a timely manner. A study conducted by the University of Texas found that customers appreciate the ease of online forms.
Use the Chase Mobile App
You can also use the Chase mobile app to let them know you will be travelling. To do this, follow these steps:
- Download the Chase mobile app.
- Log in to your Chase account.
- Navigate to the “Settings” section.
- Tap on “Travel Notifications.”
- Enter your travel details and submit your request.
The benefits of using the Chase mobile app include being able to manage your account on the go. Plus, you can easily access your account from any device. Research conducted by comScore found that mobile banking apps are becoming increasingly popular among consumers.
Use the Chase Online Banking Website
You can also use the Chase online banking website to let them know you will be travelling. To do this, follow these steps:
- Log in to your Chase account.
- Navigate to the “Account Services” section.
- Click on “Travel Notifications.”
- Enter your travel details and submit your request.
The benefits of using the online banking website include being able to manage your account quickly and securely. Plus, you can easily access your account from any computer. According to a survey by Gartner, customers appreciate the convenience of online banking.
Send a Letter or Fax
You can also send a letter or fax to let Chase know you will be travelling. To do this, follow these steps:
- Write a letter or type up a fax detailing your travel plans.
- Include your name, account number, and travel dates.
- Mail the letter to Chase Card Services at P.O. Box 15298, Wilmington, DE 19850-5298.
- Fax the letter to 1-866-851-8864.
The benefits of sending a letter or fax include having a physical record of your request. Additionally, you can rest assured that your request will be processed in a timely manner. According to a study by Pew Research Center, customers prefer traditional methods of communication.
Visit a Local Chase Branch
Finally, you can visit a local Chase branch to let them know you will be travelling. To do this, follow these steps:
- Locate a nearby Chase branch.
- Visit the branch and speak to a customer service representative.
- Provide the representative with your travel details.
The benefits of visiting a local Chase branch include being able to ask questions and receive answers in person. Additionally, you can rest assured that your request has been received and processed right away. A survey conducted by Gallup found that customers prefer face-to-face interactions when dealing with financial matters.
Conclusion
In conclusion, there are several ways to let Chase know you are travelling. These include calling customer service, using the secure message center, submitting a travel notification form, using the mobile app, using the online banking website, sending a letter or fax, and visiting a local branch. Each of these methods offers its own unique benefits, so it’s important to choose the one that best suits your needs.
No matter which method you choose, it’s important to notify Chase of your travel plans before you leave. This will help ensure that your credit card remains active and available for use while you’re away.
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